Tag: Interactive Voice Response

Interactive Voice Response (IVR) Systems: Changing the Way Phone Calls are Answered

July 29, 2009 | By | Reply More
Interactive Voice Response (IVR) Systems: Changing the Way Phone Calls are Answered

Reading time: 2 – 2 minutes Most of you may have already experienced calling your favorite service provider for mobile, internet, or cable television, etc. and find yourself talking to a monotonously sounding representative over the phone who simply asks questions and allows you to respond within a short time frame. Sometimes it transfers your [...]

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