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eBay in its efforts to improve their live help services has recently formed a local Live Help Team for Southeast Asia allowing sellers in the region to chat directly with Live Help for cross border trade-specific issue resolution 24/7 by simply clicking on the Live Help or Contact Us button found on the local homepage of eBay.
Sellers within Singapore, Malaysia and the Philippines can address matters directly via chat for concerns regarding listing and selling internationally, linking eBay accounts to Paypal accounts for cross-border trade, protection programs from Paypal and eBay buyers and sellers, adCommerce and discount programmes for Southeast Asia sellers.
This move by eBay is something worth commending though it could have been done a little earlier. I wonder when eBay will focus on the buyers too by providing a much clearer route to getting immediate help. It was a pain in the neck trying to look for help when the chance of getting somebody to ask real-time is like going through a pin hole.
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{ 2 comments… read them below or add one }
This is something nice of eBay…at last they have included support for Asians…
Don’t you think it was a little late before they decided it was necessary?
It’s good to have you here, Sandesh! Thank you for leaving a comment.