Hosted PBX for Small Businesses Explained

November 24, 2009 | By | 3 Replies More

Reading time: 1 – 2 minutes

I have discussed before the benefits small businesses could get out of VoIP services and where to get them. Although I haven’t explained thoroughly the more detailed concepts of VoIP for the sake of just getting the gist out of this technology, let me introduce you to one of the four different PBX phone system option—the hosted PBX.

Hosted PBX is a private business phone service that utilizes the VoIP technology which means the phone service is delivered over the internet. Service providers focusing on this area normally maintains the equipment, hosts the software and runs the upgrades minus the hassle of maintaining PABX equipment with seamless installation and scalability.

Compared to regular telephone lines, hosted PBX offers a cost-effective way of running your business efficiently while keeping your communication lines open. One fancy feature that you could get out of hosted PBX is they are plug-and-play. Any non-tech person can easily setup the phone within minutes through an easy to use online interface connected to a broadband connection.

If you’d like to embrace this technology or would like to know more, visit websites for small business voip solutions with hosted PBX to find out if this is a good fit for your business needs.

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Category: communication

Comments (3)

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  1. Math, you never know what I’m going through this past few days. You see, I stand as some sort of ‘IT guy’ for my boss’ start up call center (has only 15 voice agents for now). Presently, the call center is using the setup handed by our current US client. Now, the boss is planning on expanding further and has assigned me to do a research on VOIP systems and find the cheapest setup. Thing is, everything about VOIP is a blank wall to me. I don’t know a single thing about it. I bumped into this Zoiper softphone application but is blind as to where to find a ‘provider’ that would make it run for a call center setup. Now, my boss is planning to start off with Skype temporarily. To make Skype work in a call center setting we needed something like this PrettyMay application. This is where I am at this point and am still researching further.

    Thanks for your ‘further reading’ links. I’ll be reading these posts later. Looks like you are ‘in the know’ in these matters. If you have some other sources of information along the lines of my specific issue, please make a post about it. I’m pretty sure, I’m not the only one having this dilemma right now 🙂 Thanks again Math.
    .-= James Moralde´s last blog ..Open_Basedir Restriction In Effect =-.

  2. Mathdelane says:

    @James,
    I’m not really an expert in this field but I’ll do some further readings specific to your case and I’ll see what I could find then I’ll let you know.

  3. Cool. Thanks Math. 🙂
    .-= James Moralde´s last blog ..Open_Basedir Restriction In Effect =-.

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