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I genuinely love feedbacks. Feedback systems and feedback forms on websites or blogs normally gives me an impression that somebody is willing to lend an ear.
Some months ago, I embraced the Kampyle feedback system. I thought it would be beneficial to know what my readers think of this site and its contents.
The results are good. Getting an average of 4.0 out of 5 (with 28 random feedbacks generated) and slightly beating the global average (from all Kampyle users) of 3.9 is already an accomplishment.
Yesterday, I’ve read a feedback generated by Kampyle stating annoyance about the in-page popup windows on this blog. The reader could be referring to either my TweetBoard app, Olark chat window or Skribit suggestions tab. If it wasn’t with my Kampyle feedback form, I wouldn’t have known.
The in-page popup windows I previously integrated are just one of the many experiments I’ve done and it clearly showed that someone or somebody who may not have the time to leave their feedback find it terrible in that sense so I decided to remove all three—Olark chat, Skribit including Kampyle with the exception of TweetBoard because I find it very useful whenever I interact with my Twitter followers. Skribit on the other hand doesn’t give me much feedback so I let go. I removed Kampyle as well for the meantime. I find it obtrusive sometimes whenever I review my blog posts then all the while it pops. I still have the toolbar top slider thou which I don’t think interferes with the page.
These are the little reductions I’ve made with this blog. Hopefully, I could find some other ways to gather reader feedback in a non-obtrusive way. Now, I’m thinking about integrating a star-rating plugin for the posts, what do you think?
Sometimes it pays to experiment once in a while but the moment you get a sour feedback, then that’s the time to think things over and start taking action.